Job Description

• Review customer data and process account openings accurately and efficiently.
• Verify documents submitted by clients in line with regional compliance standards.
• Handle customer inquiries and provide real-time support via email and live chat.
• Process withdrawals and support day-to-day account servicing.
• Collaborate with internal departments to resolve customer-related issues.
• Collect and compile operational data for reporting purposes.
• Support ad-hoc tasks as needed to ensure team success.

What we are looking for

• Minimum qualification: SPM / Diploma / Degree in Business, Finance, or a related field.
• Language skills: Proficient in English; Mandarin is an added advantage.
• At least 1 year of relevant working experience preferred; Proficient in Microsoft Office tools (Word, Excel, PowerPoint
• Positive, proactive attitude with strong communication and interpersonal skills.
• Willing to work on rotating shifts, including weekends when required.