Job Description

• Assisting with inbound sales queries via phone, email and live chat
• Proactively initiating conversations with prospects and clients via phone, email and messaging apps, and continuously searching for potential business opportunities
• Conversion of prospective retail clients from various sources into active funded and traded clients
• Providing guidance and supports to clients on live account opening and KYC document verification
• Proactive and efficient management of the account opening process, from the initial query through to the client’s initial funding
• Educating prospects and clients about company's product offerings, platform features and tools
• Conducting platform walk through sessions with individuals and small sized group webinars
• Assisting with marketing team on campaign localisation

What we are looking for

• Tertiary Qualification in finance, business or related field
• Past experience in customer support or sales in forex industry or recent graduate with excellent academic performance in finance
• Excellent written and verbal communication skills in English
• A second language in one of European languages is highly recommended
• Strong project management, multitasking and decision-making skills
• Strong communication skills and excellent team player
• Highly organised and detail oriented.